Westwind Computer Products, Inc. is an IT equipment and solutions reseller to the federal government. Westwind is seeking an experienced QMS Specialist to manage and maintain the following.
Job Summary:
To assist in acquiring and maintaining accreditation of the Quality Management System (QMS) to ISO 9001:2015 standard, by developing and monitoring QMS procedures, challenging inefficiencies and working with Team and Middle Managers to initiate changes to procedure and documentation where required. Additionally, responsible for maintaining Westwind & Roadrunner’s NIST compliance program utilizing NIST Special Publication 800-171 in close cooperation with WWCP’s IT leadership.
Duties & Responsibilities:
Ability to demonstrate a positive attitude
Ability to approach every task with enthusiasm
Act as Westwind’s Subject Matter Expert (SME) of ISO 9001
Ensures company achieves and maintains ISO certification
Sustains and advances the company’s Quality Management system to comply with ISO 9001:2015
Work closely with the COO to facilitate the coordination of the Quality Management System and validate implemented processes
Develop and prepare written in-house quality policies and procedures, and format processes consistently
Identify quality training needs. Develop and coordinate quality training programs
Promote quality objectives through the company memoranda, newsletters, and specific training programs
Audit/Review current existing quality procedures for compliance based on ISO requirements and audit history and develop/implement new ISO standards.
Uphold, coordinate, and perform internal quality process audits for company according to established quality system schedule
Analyze and recommend appropriate changes of quality procedures to respective managers to help improve their processes
Oversee the Quality Management System by maintaining the corrective/prevention action program; monitoring, evaluating, and assigning corrective action plans to appropriate personnel
Report ongoing activities to Executive Management/ Board members and keep the company’s continuous improvement efforts on track. Delivers quarterly ISO presentation
Prepares Quality documentation and reports by collecting, analyzing, and summarizing information and trends including failed processes, corrective actions and re-validations
Assist the COO in the role of Quality Management Representative for Westwind; Coordinate and administer third party Quality Audits and Certifications with third-party registrar, including the coordination of schedules, communication, reporting, and tracking follow-up actions
Obtain and uphold ISO trainings and Certifications specific to job role
Develop a Quality Assurance Department
NIST Related Duties & Responsibilities:
Act as Westwind’s SME of NIST Requirements
Ensures company complies with NIST security requirements
Assist COO to develop Cyber Security Policy, CUI training, and Security Plan.
Develop specific NIST/ CUI trainings for all employees
Prepare quarterly NIST presentations to Executive Management
Inventory Related Duties & Responsibilities:
Develop an inventory system utilizing RFID initiatives
Manage and maintain Westwind and Roadrunner’s company asset inventories.
Report to COO with updates, discrepancies or concerns
EXPERIENCE AND REQUIRED SKILLS
2-5 Yrs years of hands-on experience with policy and procedure management; HS diploma
Proficiency in MS Word, MS Excel, and MS Outlook a MUST
Knowledge of operating standard office equipment
Ability to communicate effectively both written and verbal with all levels of the company
Strong organizational skills, thoroughness, and attention to detail
Proficient in data collection, analysis and presentation
Previous success in continuous improvement initiatives
Strong analytical skills
Passion for facilitating continuous improvement
Quality ISO Certifications preferred or willing to obtained after hire
Process Improvement skills
Strategic Planning
Benefits: Company offers full health benefits that include dental coverage, vacation coverage, participation in team bonding events, exceptional work environment as well as an exceptional staff.
Westwind is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Job Type: Full-time