We are seeking a detail-oriented and organized Title Clerk/Office Manager to join our team. This individual will be responsible for managing vehicle titles and registrations, as well as overseeing office operations to ensure efficiency and compliance with dealership policies.
Key Responsibilities:
Title Clerk Duties:
Process and handle vehicle titles and registrations.
Maintain accurate records of vehicle titles, including electronic and paper files.
Prepare and submit all required paperwork for title transfers and registrations.
Liaise with state DMV offices to ensure compliance with all regulations.
Resolve any title issues or discrepancies promptly.
Office Management Duties:
Oversee daily office operations to ensure smooth functioning.
Maintain and order office supplies as needed.
Manage and coordinate office staff schedules and responsibilities.
Handle customer inquiries and provide exceptional customer service.
Maintain accurate and organized records of financial transactions, employee files, and other important documents.
Assist with payroll processing and other administrative tasks as needed.
Qualifications:
High school diploma or equivalent; additional education in business administration or a related field is a plus.
Previous experience as a title clerk and/or office manager in an automotive dealership is preferred.
Strong organizational skills and attention to detail.
Excellent communication and customer service skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to handle sensitive information with discretion and maintain confidentiality.
Familiarity with DMV regulations and title processing procedures.