DescriptionSummary of RoleThe Metro New York (MNY) Health & Benefits (H&B) Middle Market Leader (MML) is a key member of the Metro NY H&B leadership team. In this role, you will be accountable for the success of our middle and small market segments of under 5000 lives, with a majority of the role’s key performance indicators being tied to growing revenue and talent. This includes new client acquisition, existing client retention, people management of senior colleagues and producers, professional development, engagement and colleague retention.The MML is effectively the growth leader for the middle market segment in MNY. You are responsible for building and executing the local growth plan to meet/exceed the expected results. The MML will be responsible for building the WTW brand externally, and leading key new client pursuits.The role will report to the MNY H&B Market Leader.The Role
Have primary accountability for building and executing a business strategy to meet stated growth, retention and staffing goals within our middle market segment in MNY
Partner with MNY senior leadership to identify needs and opportunities across segment to support client strategy, growth, and colleague development
Manage local middle market new business pipeline and sales opportunities - working closely with Producers, Senior Sellers, Lead Relationship Managers, H&B Market and Region Leaders and Community Leaders
Serve as a “player/coach,” generating new business development opportunities while enhancing, through coaching or hiring, local middle market business development and client management capabilities
Build external WTW middle market brand presence within the MNY market (e.g., participate in local affinity groups; host local marketing events; network in local talent market)
Develop client strategies to build, retain, and grow profitable relationships including identification of cross-business sales opportunities
Support the dissemination of Sales and Insights & Commercialization outputs
Work collaboratively with other H&B leaders to develop and execute on our middle market sales, delivery and talent strategies in MNY
Support middle market talent pipeline within the MNY market
Support strategic staffing plans with appropriate leverage models to optimize client management initiatives within the middle market segment
Build colleague engagement in the market
Ensure adherence to WTW Ways of Working
Work with MNY Market Leader, local Geography Leaders and other local Market Leaders to execute the MNY (Geography) growth plan, with a focus on H&B priorities and initiatives
Support local market adherence to H&B Excellence Model
Serve as People Manager for senior colleagues and producers
Work with MNY Leadership to support business operations including adherence to financial management and utilization of technology
Report to the MNY H&B Market LeaderQualificationsThe Requirements
Strong experience in leading and developing middle market focused producers and client service teams
Strong experience in developing and managing an active talent pipeline
Proven track record of individual success in generating new revenue with new or existing clients as they relate to health and benefits services
Deep knowledge and expertise in health and benefits design and plan management
Track record of success in managing and expanding client relationships
Lead strategic efforts that define new opportunities for achieving competitive advantage
Proven ability to establish relationships and work collaboratively with team members across the organization and at all levels, to effectively deliver on client needs across the middle market segment
An executive presence with polished and well developed written and oral communication skills
Interest and aptitude in keeping abreast of latest developments in health care and benefit trends and contributing to the development of new tools and approaches
In-depth knowledge of the middle market,
Results-oriented with ability to effectively manage to key performance indicators
Comfortable with change and uncertainty and able to work through ambiguity
Excellent leadership, interpersonal and communication skills
Strong business acumen, strategic planning, organizational, and creative thinking skills
Compensation and BenefitsBase salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).CompensationThe base salary compensation range being offered for this role is $230,000-$305,000 USD per year.This role is also eligible for an annual short-term incentive bonus.Company BenefitsWTW provides a competitive benefit package which includes the following (eligibility requirements apply):
Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (https://cdn-static.findly.com/wp-content/uploads/sites/1862/2023/01/31091722/Washington-State-Time-Off.pdf)
Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.EOE, including disability/vets