Prisma Cloud Consultant

Job Description

• As a Prisma Cloud Consultant, you are a critical part of our customers’ adoption of Cloud security integrations. You may be engaged with multiple clients as the subject matter expert, establishing relationships with them to ensure best practices for their secure cloud environments, throughout the lifecycle of their journey with our products. You’ll guide them for quick and consistent adoption, accelerated integrations with new cloud security products, and real-time support and strategy.

• You’ll act as their trusted advisor, providing strategic guidance around complex systems to secure a digital environment. Interacting directly with the client, you’ll partner closely with client personnel to guide them on their cloud security journey. Your thorough understanding of our product integrations contributes to the development of new principles and concepts – providing detailed analysis around what’s working, what’s not, and what could be better.

You enjoy implementation work, are proactive about resolving potential concerns, and operate well around strict best practices that enable our clients on their road to a more secure digital world. You’re creative, innovative, and you love a challenge – learning how integrations might work better around new products and technologies.

• Consult and guide customers on security standard, best practices, methodologies and act as trusted advisor for clients on behalf of Palo Alto Networks
• Work proactively with our Technical Assistance Center to troubleshoot and diagnose cases as escalations arise
• Mitigate web-based threats in a timely manner
• Maintain the implemented solution and provide mentorship on code upgrades, changes to the platform, and new technology developments
• Work with sales account team to help formulate a technical strategy to address customer business needs
• Support direct manager in managing business needs through weekly reports and Quarterly Business Reviews

• Engage with the account team to allow them to clearly understand the customer business & technical requirements as you learn through active engagement with the clients in Cloud technologies.

Qualifications

• Ability to deliver complex solutions in large customer environments individually or as a team leader
• Understanding of cybersecurity technologies, protocols and applications.
• Experience in customer-facing roles
• Team player with excellent verbal and written communication skills
• Ability to work under pressure, and to prioritize tasks accordingly
• Expertise with Public Cloud platforms, preferably Azure and AWS.
• Expertise with container orchestration services, preferably Kubernetes and Docker
• Experience with cloud (AWS/Azure/GCP) load balancer, API and flow logs
• Experience with cloud networking models and connectivity, network security, virtualization, and cloud computing.
• Flexibility for travel up to 25%

• Experience working with Palo Alto Networks VM-Series Technologies.
• Experience working with Prisma Cloud Compute and Prisma Cloud Enterprise (Also known as Redlock/Twistlock) and/or Prisma SaaS
• Experience with CI/CD tools, e.g. Jenkins, Gitlab, Chef, Ansible
• Scripting skills - Python & Bash scripting

Additional Information