-Safely operate company vehicles to transport patients to scheduled medical appointments, hospital discharges, and other healthcare-related destinations.
-Assist passengers with boarding, exiting, and securing mobility devices such as wheelchairs or stretchers.
-Ensure vehicle cleanliness, maintenance, and readiness for daily operations, including routine inspections and reporting of any mechanical issues.
-Maintain accurate trip logs, mileage records, and patient transport documentation.
-Provide excellent customer service, demonstrating patience and empathy toward passengers with varying medical needs.
-Adhere to all traffic laws, company driving standards, and HIPAA confidentiality requirements.
-Communicate effectively with dispatchers, healthcare providers, and family members regarding pickup times, delays, or patient needs.
-Respond calmly and appropriately to emergencies or unexpected situations during transport.