Import/Export Coordinator - New Jersey. We are looking for an Import/Export Coordinator to join our team based in Englewood, New Jersey.
Duties and Responsibilities:
Monitor and manage the import and export process of shipment movement from start to finish
Liaise with customers to obtain information to ensure correct measures are in place and all customer needs are met
Liaise with Customers and Operations’ Departments ensuring all documents are received within the designated time frame
Manage and track shipments, including monitoring transit times
Collaborate with internal teams, including sales, customer service, Warehouse, Stock and Dispatch
Liaise between Agents, Steamship lines and forwarders to obtain up to date shipment information
Ensure customers are fully informed of the progress of their shipments
Cover other staff members when required
Any other duties as required by management for the smooth and efficient operation of the department.
Requirements/Qualifications:
Bachelor's degree preferred or GED
Strong understanding of international transportation (especially ocean shipping)
Strong attention to detail and organizational skills
Excellent communication and customer service skills
Ability to manage within goals by considering in time, budget and business objectives
Strong cross-functional teamwork, collaboration, interpersonal, with excellent written and verbal skills.
Advanced proficiency in MS Office Suite and other applications
Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties