McDonald Paper & Restaurant Supplies provides thousands of restaurants, coffee shops, bakeries, supermarkets, and catering companies with quality products at affordable prices. We have been in business since 1994.
We are looking for Dispatch/Supervisor
Responsibilities:
Plan and create efficient routes for delivery vehicles operating in New Jersey and the 5 boroughs of New York City.
Supervise dispatch operations during the evening shift, ensuring timely departures and arrivals.
Coordinate with drivers and other team members to optimize route efficiency and address any issues that may arise during the shift.
Monitor vehicle tracking systems to ensure compliance with planned routes and schedules.
Communicate effectively with drivers and management regarding any changes or updates to routes or schedules.
Handle customer inquiries and complaints regarding delivery schedules or service issues.
Ensure compliance with company policies and procedures, as well as local transportation regulations.
Maintain accurate records of dispatch activities, including route plans, driver assignments, and delivery status updates.
Assist in training new dispatch staff and drivers as needed.
Collaborate with other departments to improve overall efficiency and customer satisfaction.
Requirements:
Previous experience in dispatch or logistics operations, preferably in a transportation or delivery setting.
Strong organizational and multitasking skills, with the ability to prioritize tasks in a fast-paced environment.
Excellent communication and interpersonal skills, with the ability to interact effectively with drivers, customers, and other team members.
Ability to work evening shifts and weekends as needed.
Fluency in Russian or Ukrainian is preferred but not required.
High school diploma or equivalent required; additional education or training in logistics or transportation management is a plus.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
Night shift
Experience:
Dispatching: 1 year (Preferred)
Ability to Relocate:
Newark, NJ: Relocate before starting work (Required)
Work Location: In person