Network Engineer : “Level 2 In-house”
About Us: Titanium IT is a community of tech enthusiasts passionate about innovation and excellence. We're growing fast and looking for a talented Level 2 Network and Systems Engineer to join our team.
What You'll Do: As a Level 2 Network and Systems Engineer, you'll design, implement, and maintain our clients' network infrastructure. Your tasks will include:
Responding to and resolving service incidents.
Tracking time, communications, and work output via ConnectWise Manage PSA.
Collaborating with internal teams, vendors, and client contacts.
Installing, configuring, and troubleshooting workstations, servers, and network equipment.
Creating and maintaining documentation.
Triaging technical requests and completing tasks.
Providing onsite support to local clients.
What We're Looking For:
Experience with firewall brands (Meraki, Ubiquiti, Cisco, Fortinet).
Strong knowledge of networking protocols (TCP/IP, BGP, OSPF, VPN, IPSEC, VoIP).
Experience with WAN/LAN networking, including routing, switching, security, and load balancing.
4+ years in a customer-facing, technical services environment (MSP experience is a plus).
Proficiency with Microsoft Office 365, SharePoint, Intune, OneDrive, Windows Desktop, and Apple Ecosystem.
Experience with Android, iOS, and Office365.
Knowledge of MSP-related tools (ConnectWise Manage, N-Able RMM).
Self-motivated with excellent time management skills.
Strong written and oral communication skills.
Why You'll Love Working Here:
Competitive salary.
401(k) with matching.
Dental, health, and vision insurance.
Paid time off and professional development assistance.
Employee discounts and referral program.
A fun, engaging work environment.
Schedule:
8-hour shift.
Rotating On call after hours support
Ability to commute to Fair Lawn, NJ 07410 (required).
Work Location:
In person at client locations.
Ready to join a team that values hard work and fun? Apply now and become a part of Titanium IT's exciting journey!
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Experience:
Networking: 3 years (Required)
IT support: 2 years (Required)
Security clearance: Confidential (Preferred)
Ability to Commute: Fair Lawn, NJ 07410
Work Location: Onsite Fair Lawn
Send all Resumes to Careers@titanium.red