We’re looking for a passionate and knowledgeable Beauty Advisor to support our Hair Color and Hair Care categories for both Professional and Consumer brands. If you're a licensed cosmetologist with salon experience who loves helping others and sharing product knowledge, we want to hear from you!
What You’ll Do
Answer stylist and consumer questions via phone, email, chat, social media, Ratings & Reviews, and e-Commerce.
Provide expert guidance on our product lines to salons and customers.
Help consumers select the right products and educate them on usage.
Recognize opportunities to cross-sell and place orders using our system.
Track and report on consumer feedback to help improve products and service.
Maintain accurate records using CRM tools.
Support team goals while working independently on a flexible schedule.