Join our dynamic property management team and play a crucial role in ensuring the smooth operation of our properties as an office administrator. If you are an organized, bilingual (Spanish) professional with a passion for providing excellent customer service, we would love to hear from you.
Responsibilities:
- Coordinate with and support employees
- Establish and maintain good relations with tenants
- Maintain and update resident files
- Provide exceptional customer service
- Communicate with management, residents, vendors, and all outside contacts in a courteous and professional manner
- Working knowledge of Adobe and Microsoft Office Suite: Outlook, Word, and Excel
- Ability to learn property management software (training provided)
- Communicate, verbally and written, with tenants, clients, and others.
- Ability to scan, make, fill in, and amend PDF forms
- Grab mail at the post office
Requirements:
- Excellent communication skills, both written and verbal, with the ability to effectively interact with tenants, supervisors, and vendors.
- Bilingual proficiency in English and Spanish, enabling effective communication with a diverse tenant population.
- Ability to work collaboratively as part of a team and contribute to a positive work environment.
- Strong customer service skills, demonstrating empathy, patience, and professionalism when interacting with tenants.
- Proficient computer skills, including experience with email communication, data entry, and record-keeping.
- Previous experience in a similar administrative or customer service role is preferred but not mandatory
- Experience in property management is a plus!
We are located in Suffern, NY. You must be able to reliably commute or plan to relocate before starting work (Required).
Job Type: Full-time
Resume REQUIRED