Job description
Full-Time Veterinary Receptionist
About Us:
The Animal Hospital of Roxbury is a compassionate, client-focused veterinary clinic dedicated to providing exceptional medical care for pets and outstanding service to their owners. We are looking for a friendly and organized Veterinary Receptionist to join our team full-time.
Job Description:
As the first point of contact for our clients, you will play a vital role in creating a welcoming and professional environment. This position requires strong customer service skills, attention to detail, and the ability to multitask in a fast-paced setting.
Responsibilities:
-Greet clients and their pets warmly upon arrival
-Answer phone calls and schedule appointments
-Provide information on clinic services, policies, and pet care recommendations
-Process payments, handle invoices, and maintain accurate client records
-Assist with check-in and check-out procedures
-Communicate effectively with veterinarians, technicians, and other team members
-Maintain cleanliness and organization of the reception area
Hospital Hours:
-Monday: 8:30 AM – 8:00 PM (with the possibility of more late nights)
-Tuesday, Wednesday, Thursday, Friday: 8:30 AM – 6:00 PM
-1-2 late nights required
Qualifications:
-Previous experience in a veterinary or medical office is preferred
-Familiarity with AVImark software is a plus
-Strong communication and interpersonal skills
-Ability to multitask and stay organized in a busy environment
-Comfortable working with animals and handling pet-related situations
-Proficiency with computers and scheduling software
-A positive attitude and team-oriented mindset
Benefits:
-Medical benefits for full-time employees
-Pet care discounts for employees
-Uniform allowance
-Retirement plan
-Supportive and collaborative work environment
-Opportunity to work with a passionate veterinary team
How to Apply:
If you are a dedicated, customer-service-oriented individual with a love for animals, we’d love to hear from you! Please send your resume and a cover letter to manager@animalhospitalofroxbury.com or apply here via indeed.
We look forward to welcoming a new team member to The Animal Hospital of Roxbury family!