We're Hiring: Front Desk Receptionist (Mental Health Clinic)
Join our compassionate and dedicated team at Psychotherapy Care Center, where we prioritize mental wellness and exceptional patient care. We’re currently seeking an experienced Spanish-speaking Front Desk Receptionist who thrives in a supportive, client-centered environment.
(an addition, hiring NJ Licensed Therapists and APNs for in-person and virtual sessions)
Key Responsibilities:
- Greet and check in clients with warmth and professionalism
- Manage phone lines, schedule appointments, and handle inquiries
- Maintain accurate patient records and assist with billing coordination
- Verify insurance coverage and process co-pays
- Support clinicians and staff with administrative tasks
- Ensure a calm, welcoming atmosphere for all visitors
- Spanish Speaking is a Must!
Qualifications:
- Prior experience in a mental health or medical office setting
- Familiarity with EHR systems and HIPAA compliance
- Experience with billing procedures and insurance verification
- Excellent communication and multitasking skills
- Empathy, discretion, and a strong sense of professionalism
Bonus Points For:
- Bilingual abilities
- Knowledge of CPT/ICD-10 codes and mental health billing practices
- Experience with crisis response protocols
- Experience with Spravato and/or Ketamine Treatment