We are looking for a highly skilled and experienced treatment plan coordinator/ front desk for a brand new downtown Jersey City office.  You must have experiences with dental offices that deal with insurances(PPO), patient financing, be able to talk with confidence about procedures and finances. Patient experience is our top priority, so customer service skills are required. Proficiency in Spanish is a plus, enhancing communication with our diverse clientele. Experience of at least 2 years in a PPO dental office.
Responsibilities
Greet and assist clients and visitors in a friendly and professional manner.
Manage incoming calls, emails, and inquiries, directing them to the appropriate personnel.
Schedule appointments and maintain calendars for staff members.
Perform clerical duties including filing, data entry, and document management.
Ensure the front desk area is organized and presentable at all times.
Handle administrative tasks such as processing forms and maintaining patient records.
Utilize computer systems for scheduling, billing, and record keeping.
Collaborate with team members to improve office efficiency and workflow.
Experience
Strong clerical skills with an emphasis on attention to detail.
Proficient in calendar management and scheduling software.
Excellent time management skills to prioritize tasks effectively.
Competent typing skills with a focus on accuracy.
Familiarity with basic office equipment and computer literacy is essential.
Bilingual candidates with Spanish language skills are highly desirable.
A recent remodeled dental office, located in the heart of downtown Jersey City, near Path trains, light rail and NY ferry.
Monday - Wednesday 7:45-5pm
Thursday 7:45-6pm
Fridays 7:45-2pm
Every other Saturday 7:45-2pm(When working a Saturday there will be another day off)
Join us in creating a positive environment for our clients while contributing to the smooth operation of our office. We look forward to welcoming a new Front Desk Coordinator who shares our commitment to excellence!
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
401(k) matching
Dental Services
6 paid holidays
40 hours NJ sick time
40 hours of vacation(full time only after one year)
8 hour shift
Monday to Friday
Rotating weekends (if you work a Saturday, you will be off Friday.)