Our established and friendly dental practice is seeking a dedicated and highly organized Front Desk Receptionist to join our team! As the first point of contact for our patients, you will play a vital role in providing excellent customer service and ensuring smooth day-to-day operations of the office. Bilingual speakers who speak English and Spanish is a neccesarry skill when working at this office.
Key Responsibilities:
Greet and welcome patients with a positive and friendly attitude.
Answer phone calls, schedule appointments, and manage patient calendars.
Verify patient insurance information and assist with insurance processing.
Maintain accurate patient records and ensure confidentiality.
Process patient payments and handle billing inquiries.
Coordinate and confirm patient appointments, follow-ups, and reminders.
Assist patients with forms and provide general information about services offered.
Ensure the waiting area is organized and welcoming.
Perform general administrative tasks, such as filing and data entry.
Collaborate with the dental team to ensure smooth patient flow and exceptional service.
Qualifications:
High school diploma or equivalent; additional education or certifications in office administration or healthcare management is a plus.
Previous experience in a dental or medical office setting is preferred.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Ability to communicate with customers and staff in english and spanish.
Proficiency in using office software and dental management systems
Ability to work in a fast-paced environment while maintaining attention to detail.
Friendly, professional, and compassionate demeanor.
Fax resume to 201 200-0085,or email resume to dentalcenterofnj@gmail.com
Job Types: Full-time
Pay: From $18.00 per hour
Schedule:
10 hour shift
8 hour shift
Monday to Friday
Weekends as needed
Education:
High school or equivalent (Required)
Experience:
Customer service: 3 years (Preferred)
Language:
English and Spanish (Required)
Work Location: In person