EATALY is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim for our guests to:
EAT authentic Italian food at our restaurants, cafés and to-go counters
SHOP a selection of high-quality Italian, local and homemade products
LEARN through our classes and our team’s product knowledge
Job Description:
A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly’s restaurants. Reports to the Restaurant Manager.
-Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
-Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system
-Manages Open Table reservations, and drives strategy to provide efficiency.
-Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability
-Informs guests when tables are ready, escorts them to table, provides menus and introduces the server
-Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
-Performs other duties as required or assigned
Qualifications:
-5+ year of experience in a high-volume restaurant as a host.
-Previous experience in managing OpenTable system, required.
-Basic computer skills
-Excellent communication skills
-High school diploma or equivalent preferred
Job Requirements:
- Availability to work onsite with a flexible schedule often including evenings and weekends
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
- Strong experience and knowledge with Open Table or similar reservation system, required.
Schedule: Wednesday - Sunday 12pm-8:30pm
Compensation: This position pays a base rate of $20-$22 plus tips
Benefits and Perks:
-Medical, Dental, Vision Insurance
-Paid Time Off
-Paid Parental Leave
-401K with match or RRSP
-Bonus program
-Free family meal daily
-Discounts at Eataly
-Classes on products and Italian cuisine
-Referral bonus program
-and more!