Application Support Engineer - Financial Services (Fixed Income)

New Jersey, Newark

Vacancy caducado!

COMPANY: A leading Fixed Income Global Asset Manager, this firm has over $920 billion of assets under management. They are based out of their new state of the art offices in Newark, New Jersey. But this role will onboard, start fully remotely, and stay that way till at least Summer 2021. As an organization, they are currently going through an entire technology "reboot" to change the way IT within the business is working. This involves a full shift to a product-based Agile environment and transitioning from on-prem to AWS Cloud. Along with entirely rethinking and rebuilding the Support/ Service Management function within this particular area of the business. This is where this role sits and why they need to build out the team in this area.

WHAT YOU WILL DO:
  • Provide mostly L2/L3 Application Support for Systems/ Applications used by front and back-office functions.
  • Ownership and accountability for the operation, monitoring, and integrity of the technology platform.
  • Ownership and participation in the incident and problem management processes.
  • Own minor Devoplemnt tasks/ projects that help address existing bugs or introduces operational enhancements.
  • Work closely with Development, Testing, and DevOps teams.

WHAT YOU WILL NEED:
  • 5+ years experience in Finacial Services technology
  • Strong understanding of the SDLC process, with a focus on Application Support and Release Management
  • Experience with Service Management functions including tight adherence to change, incident, and problem management practices.
  • Technical fluency with Software Coding to Automate manual processes in the Production Environment, ideally Python but Bash/ Shell are okay.
  • Experience Supporting applications hosted in Cloud, ideally AWS
  • Business Intelligence tools, ideally Tableau
  • Scheduling/ Workflow Software - AutoSys preferred
  • Configuring/ using modern Monitoring Tools - e.g DynaTrace, Splunk, etc.
  • Ability to make minor changes to existing code, ideally Java
  • Experience with Sybase and MS SQL would be nice.

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