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Sunrise System Inc. is currently looking for
IT Digital Capability Manager in Lawrence Township, NJ with one of our top client. Job Title: IT Digital Capability Manager Location: Lawrence Township, NJ 08648Duration: 12+ monthsPosition Type: Hourly contract Position (W2 only) The EM needs a Veeva Enterprise - IT Digital Capability Manager for Multichannel CRM Capabilities: Role will be responsible for shaping, delivering & supporting Veeva Multichannel CRM capabilities & road maps for Commercialization field forces (i.e. Sales, Medical & Access) in partnership with IT Plan, Business Stakeholders, Technology Partners and other matrix team members in the US & ex-US (as required).- MUST HAVE at least 5+ years’ experience with Veeva CRM Multichannel Capabilities (i.e. Approved Email, IVA/Media, Consent Capture, Engage, etc.) and Veeva Vault (i.e. PromoMat and MedComm)
- Experienced in managing multiple complex initiatives in fast paced dynamic environment
- Experienced in supporting Commercial, Medical and/or Access field force systems
- Must be able to collaborate with matrix teams to shape & drive platform roadmap in support of business & platform needs
- Strong presentation, verbal & written skills to deliver clear & transparent communications
- Veeva Enterprise - IT DCM for Multichannel CRM Capabilities: Role will be responsible for shaping, delivering & supporting Veeva Multichannel CRM capabilities & road maps for Commercialization field forces (i.e. Sales, Medical & Access) in partnership with IT Plan, Business Stakeholders, Technology Partners and other matrix team members in the US & ex-US (as required).
- Work as the primary liaison between IT Plan and/or Business teams and other matrix IT Delivery teams to analyze & validate published requirements to deliver technical solutions for Multichannel CRM Capabilities such as Approved Email, CLM & IVAs, Consent Capture and Vault PromoMats
- Design & develop cost effective solutions that meet functional, technical, security and performance requirements which also adhere to plarform design standards & release management process
- Lead, plan & deliver new and/or existing strategic platform capabilities that create tangible business value
- Collaborate with matrix teams to shape & drive platform roadmap in support of business & platform needs
- Collaborate with matrix teams (i.e. Business, IT, Security, External Vendors, etc.) to ensure smooth execution of programs, projects and support activities to meet business needs
- Asssist and/or manage requests from IT Plan (for IT Investments) and via Operational Change Board(s)
- Oversee multiple projects across different business units (i.e. Commercial, Medical and Access) while supporting cross-functional activities related to product launches/line extensions, field re-alignments and other Commercialization field endeavors
- Execute & manage IT vendor contract(s) and Service Order(s) as needed
- Ensure management & control of IT project and / or operational financials and budgets as needed
- Partner with external platform partners/vendors to influence & drive their product roadmaps
- Ensure technical solutions are compliant with BMS policies, procedures and regulations
- Identify, clarify, and resolve system development and/or maintenance activity issues and risks, escalating them as needed
- Bachelor’s degree required
- 5+ years’ experience with Veeva Multichannel CRM capabilities (i.e. Approved Email, CLM & IVAs, Consent Capture, Vault PromoMats, etc.)
- Hands-on experience and/or strong understanding of Veeva Vault PromoMats
- Experience supporting Commercial, Medical and/or Access field force systems
- Experience using Agile practices & methodologies
- Understanding of master data strategies and information hubs a plus
- Proven leadership and decision making skills
- Strong presentation, verbal & written skills to deliver clear & transparent communications
- Think strategically while delivering tactically
- Can communicate the “big picture” in terms of overall solution (both functional & technical components) and break it down into smaller manageable work units
- Strong analytical and problem solving skills
- Comfortable managing multiple complex initiatives in fast paced dynamic environment
- Comfortable working with limited direction and/or independently
- High energy and works with sense of urgency
- Proficient in MS Office