Responsible for ensuring customer satisfaction at a professional car wash.
Day-to-day activities include training and supervising staff along with identifying and resolving customer concerns and complaints.
Ideal candidates demonstrate a mechanical aptitude for equipment maintenance as well as organizational skills for the management of chemistry, wash supplies and labor.
Accountable for accurate reconciliation of all financial transactions, managing vendor relationships and reviewing financial reports for correct disbursement of commissions and other incentives.
Leads marketing initiatives at the wash to drive revenue, promote fundraising opportunities and direct updates to advertising platforms.
Formal education is preferred, though not required.