Data Analyst, Quality Resource ServicesReq #:0000178891Category:Information Systems and ITStatus:Full-TimeShift:DayFacility:Jersey City Medical CenterDepartment:Quality Resource ServicesLocation:Jersey City Medical Center, 355 Grand Street, Jersey CIty, NJ 07302Job Overview:The Data Analyst is responsible for working with all clinical departments and all levels of staff (from senior leadership to front line) to identify key quality and safety metrics within their area of responsibility, to format and set up scorecards and charts for reporting and analyzing data, to assist in data mining and completion of all data dictionaries and the maintenance of current data for the purposes of data analysis either within the QRS department or in support of external department within the facility for the purposes of Quality, Patient Safety, Performance Improvement or Patient Experience projects. The Data Analyst provides one to one coaching to all departments on using their data for improvement, including how to analyze data, read and interpret charts and how to use data to determine improvement opportunities and for process. The Data Analyst supports all JCMC required data submission, tracking, monitoring and compliance activities for the Value Based purchasing initiatives, Leapfrog, NHSN, NDNQI and Press Ganey/Patient Experience other activities. The Data Analyst is responsible for maintaining all electronic databases supported by QRS. The Data Analyst supports the PI Process, including use of Visio and Excel to create Flowcharts, Control Charts and Pareto Analysis and takes a lead role preparing the organization and/or QRS Department for quality and safety activities such as the annual Quality Fair and the Patient Safety Fair.Qualifications:Required:
Bachelor s degree in Mathematics, Statistics. Healthcare or Business Administration or related field.
At least one year of work experience in an Acute Care Hospital setting
Computer Certification(s)
Strong working knowledge of Microsoft Office suite with emphasis on Excel (including graphs e.g., line, pareto, and control graphs)
Strong working knowledge of Visio
Strong working knowledge of data mining from HBI and Nuance
Ability to manipulate databases
Ability to work independently
Excellent problem solving, planning and organizational abilities Detail oriented with attention to follow-up
Effective interpersonal, oral and written communication skills
Preferred:
CPHQ preferred
Scheduling Requirements:
Shift- 8:00am- 4:00pm
Monday- Friday
Full time
Essential Functions:
Completion and ongoing maintenance of all hospital required system level quality/safety reporting initiatives
Owns all hospital specific requirements for data submission, tracking, monitoring and compliance for Value Based purchasing, System Level Scorecards, Core Measure Reporting, NHSN, NDNQI
Provides data support to all JCMC reporting initiatives/programs
Responding to all system level requests for information and data
Work with IT&S and data owners to ensure that data is appropriate for the proposed use and that the data structures and sources will support the needs of all involved. Consults with others to assess data processing needs. Oversees computer system operations for department; directs and assists staff in identification and resolution of problems with systems operations. Establish and maintain working relationships; solve problems and interact with others under stressful circumstances and time pressure; advise and interact with executives, managers and staff
Conduct appropriate data mining to minimize hand abstraction and set up automated reports for Department Directors to ensure timely population of Departmental Scorecards.
Creating templates for population of scorecards and departmental scorecards by Leadership
Consults with others to assess data processing needs as they are identified.
Oversees computer system operations for department; directs and assists staff in identification and resolution of problems with systems operations.
Reviews all submitted data for accuracy and coaches departments when data is incorrect, or action plans are incomplete. Refers departments to Director as needed
The Data Analyst meets with departments as needed to review scorecards and control charts and helps to educate/prepare action plans
Provides one to one coaching to all departments on using their data for improvement, including how to analyze data, read and interpret charts and how to use data to determine improvement opportunities and for the PI process
Ensures appropriate recordkeeping for key quality and safety committees in order to meet accreditation and regulatory requirements.
Supports the RCA process and SSE analysis process as requested
Provides all data reporting needs for internal and system customers for patient experience data via the Press Ganey improvement portal
Maintains all internal patient experience databases
Assists in the management of all patient relations-related Verge events
Provides data and administrative support in the JCMC and RWJBH Quality Fair, Patient Safety Fairs, Patient Safety Week and other promotional activities to improve Quality/Safety throughout JCMC
Supports the PI Process, as requested by team facilitators
Provides administrative support to the QRS Department in key quality assurance, performance improvement and patient safety activities
Benefits and Perks:At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short- & Long-Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Pay Range:Salary Range$70-$75KLet us shape the future of healthcare, together. Our competitive base rates offered will be dependent upon your relevant experience, education, and skills. In addition to base salary, we offer excellent benefits creating a competitive total rewards package to include health and welfare benefits, tuition reimbursement, retirement benefits, employee assistance programs and many opportunities for professional and personal growth.Join our team to embark on shaping the future of healthcare!Choosing RWJBarnabas Health!RWJBarnabas Health is the premier health care destination providing patient-centered,high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.RWJBarnabas Health is an Equal Opportunity Employer