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Description The Application Support Engineer's primary responsibility is assisting in the implementation, maintenance, and support of our business applications. They are responsible for resolving issues and performing regular maintenance across all modules, including financial and operational. This integral member of the IT team will also participate in implementation and optimization projects including analysis, development, training, and go-live support.Key Responsibilities:• Ensure seamless and continual support for Salesforce, Rootstock, Square and other applications• Respond to, diagnose, triage and resolve service disruptions• Drive root cause analysis for complex production issues• Develop functional and technical subject-matter expertise for key applications and business processes• Perform analyses on software application functionality and suggest improvements.• Develop reports, modules, and dashboards for staff as needed• Manage projects related to business applications• Create and maintain support documentation and procedures• Pro-actively prepare for application releases, rollouts to staffRequirements:• 1 year Apex Development (Platform Developer I)• Experience with Aura and Lightning Web Components (Javascript Developer I)• Experience with Flows, Process Builder, and ApprovalsNice to Have:• Experience with Commerce Cloud APIs / Development (B2C Commerce Developer)• Experience with Square, Stripe, and/or other payment providers and their APIs Requirements Retail E-Commerce, Lightning Components, B2C Marketing, Process Builder, Process Builder, JavaScript, Salesforce APIs Technology Doesn't Change the World, People Do.®Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.