Associate Blender Job Description
Full Job Description
Provides support as a member of the Front-End team to include assisting customers during the check-out process, performing all cash register functions, bagging completed food orders, and pacing same for customer and or vendor pick up. Works to maintain clean customer service order pick ups areas and support Thew Dancing Blender customer Customer Service vision. All Dancing Blender jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support The Dancing Blenders core values and goals, promote store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Job Responsibilities
Checks out customer food and beverage orders efficiently and accurately. Prepare breakfast and lunch sandwiches, coffees , juices and smoothies .
Open and close store . Cafe is opens 8-2.pm Monday - Friday. Must have transportation.
Follows proper cash handling and credit procedures.
Uses proper procedures when ringing up sale or discount items.
Cleans and stocks sales areas, including own register – changing tapes and ribbon as necessary, restocking low fruits, vegetables, liquid smoothie and juice bases, Adaptogens, Proteins, adhering labels to cups and bags items.
Clean and restock chips and snack areas and displays.
Clean and restock display cases timely and according to health codes.
Follows all cash handling procedures –
May assist with training of new Associate .
Assists supervisor in controlling customer flow and backed up orders – helping reduce customer waiting time.
Proactively participates customer service initiatives directed by supervisor.
Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance Department of Health cleanliness and safety standards.
Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
Immediately reports safety hazards and violations.
Performs other duties as assigned by store leadership.
Job Skills
Demonstrates patience in dealing with customers and Team Members.
Maintains proficiency with Point of sale terminal
Strong basic math skills
Strong to excellent communication skills and willingness to work as part of a team.
Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
Ability to follow directions and procedures; effective time management and organization skills.
Strong work ethic and ability to work in a fast-paced environment with a sense of urgency and integrity.
Understanding of and compliance with Food Handling health guidelines.
Understanding of and compliance with beverage , juice and food recipe preparation Ability to communicate clearly and effectively.
Experience
No prior retail experience required.
Physical Requirements / Working Conditions
Must be able to lift 50 pounds.
In an 8-hour work day: standing/walking 6-8 hours.
Hand use: single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting and reaching.
Exposure to FDA approved cleaning chemicals.
Ability to work a flexible schedule including mornings, nights ,weekends, and holidays as needed.
Ability to use tools equipment including, Juice press, Orange juice press, cleaning equipment, Vacuum machine, dishwasher.