Hastings New Business (Sales)

In our department:You will be working as a Customer Representative in our New Business department, working alongside our dynamic team, helping our customers who turn to you for your expert knowledge.You will deal with a variety of inbound calls servicing new customers.We will provide full training, so you are fully equipped to be successful in your new career!We treat our customers and colleagues in the way we'd like to be treated. We want to be the biggest and best digital insurer in the UK and expect and encourage all colleagues to play their part in achieving this. You'll discover a vibrant atmosphere, where friendly, supportive colleagues are always ready to help each other & you could be part of thisWhat will you be doingAs a New Business customer representative your main job will working within our inbound call centre, addressing a diverse range of customer via telephone and digital.The calls you receive will be varied; they could include giving quotes, taking paymentsSell the benefits of our products – no cold calling!Listen to customer needs and identify opportunitiesDeliver awesome serviceWhat we are looking forWe are looking for positive thinking, self-motivated individuals. You will have the ability to forge positive relationships and strive to resolve customer queries first time.An insurance background is not necessary, we see many skills as transferrable, if you have a background in retail, hospitality, sales or just an interest and passion for customer service we'd love to speak to you.