IT Support Analyst

First point of contact for all hardware and software troubleshootingAssist with the purchase and allocation of all hardware, software, and peripheralsTo respond, document and resolve IT related queries in a timely manner.Provide user support on all hardware (desktops, laptops, printers) and softwareAdministration of all IT assetsOrganising IT Hardware and access for all new recruitsEnforcing Sika's IT Security PoliciesImplement special project as and when required by the management.