Guest Service Agent

Welcome guests and ensure efficient, friendly and professional service during check-in, check-out and throughout their stay;Use your elevated emotional intelligence to create personalised and memorable experiences that will excite and delight guests;Provide high standard of service to all hotel guests with your luxury attitude – specifically anticipating and pro-actively attending to guest requests and event/activity bookings;Co-Ordinate Group arrivals (including welcome), departures and check-ins and assist with activities during their stay;Ensure professionalism and accuracy with information and billing during arrival and departure.