Specialist, Workday Systems

Uncommon’s Data & IT (D&IT) team is undergoing an exciting transformation to improve our technology operations and the systems supporting our mission. Uncommon Schools is seeking a talented and creative Specialist, Workday Systems with experience in Workday HCM and/or financial systems enhancements, deployments, and ongoing enterprise systems support and maintenance. This role will support the team and collaborate with all levels of the Talent, Accounting, Finance, IT, and school-based teams. The role is a key member of the IT Workday Team and is expected to contribute to the planning, prioritization, and execution of our continued implementation and the future Workday roadmap.Main Responsibilities:Meet collaboratively with team, functional leaders, and stakeholders to support maintenance and enhancements of the Workday system, either in support of Finance/Payroll and/or HCM/Talent systems Troubleshoot functional and configuration issues from all levels of the organization using the sandbox testing tenant first to find creation solutions, followed by careful and deliberate changes to the production environment. Communicate work results in appropriate directionsReview ticket queue based on functional expertise to categorize, prioritize, respond, and resolve end-user questions and concerns within the IT service level agreementMonitor and respond to functional inquiries using chat, email, video conference, and phoneExpand personal knowledge base of Workday through inquisitive curiosity, trial and error testing, research, and available online learningDocument and track information in support of the day-to-day operations of WorkdaySystems Design/maintenance:Assist with maintenance of payroll (both HCM and financial aspects of the system)based on both strategic and daily functional and operational requirementsMake recommendations around system improvements, based on knowledge of Workday capabilities, interdependencies, and interfacing business processesWork closely with Payroll, Finance, HR, and Accounting team leads and stakeholders to identify and implement methods for improving current functional processes; promoting process standardization, efficiency and standard methodologies within the bounds of the Workday system and Workday Community best practicesPresent efficiencies through thoughtful options analysis in response to functional requestsProject Manages and guides scope definition, design sessions, testing, and deployment of operational enhancements, either in realm of Finance/Payroll and/or HCM/Talent Support the teams in documenting ongoing care and feeding of Workday processesData Governance, Reporting, and Integrations:Under the guidance of the IT & Data Governance structure, along with Workday Management, help to create and implement solutions, standards and controls which will encourage and ensure data accuracy and integrity for the future of Uncommon’s analytics and planningIn collaboration with the Workday Team and functional stream leads, monitor daily, weekly, monthly, and scheduled integrations for completion and errors.  Work with teams to resolve errors and ensure uptime on all relevant integrations.  Partner with IT team on the understanding, management and movement of data in support of downstream processes, systems, and other operations which rely on the Enterprise dataAs a practice, always first find existing reports to meet functional requests for data. When a report is not pre-delivered, scope, design, build and deploy new reports to authorized users.  Give constant and careful consideration always to the necessary security of data encapsulate in any new report or process - always ensure sensitivity, privacy, and compliance of the data