Senior Analyst, Collections

The OpportunityCint is seeking a Senior Analyst to join our dynamic Collections and Credit Control team. Reporting directly to the Director of Collections, you will play a pivotal role in supporting our global client base across various regions in the effective management of our Credit Control Department.As a Senior Analyst within the Collections team your primary focus will be to ensure timely collection of payments, optimizing cash flow and minimizing outstanding debts primarily focused on clients in the Americas region, with occasional assistance to colleagues in the EMEA and APAC regions.Our collections team also works closely with commercial teams to gain insight into client requirements and facilitate appropriate payment methods as well as collaborating with cross-functional teams to enhance existing processes and foster long-term partnerships with clients. What You Will DoChasing of overdue accounts and invoices by telephone, and emailEnsuring all unallocated payments are accounted for and reconciledDealing with customer invoice queries and liaising with staff members to settle queries in a timely mannerMaintaining and updating account informationAccount ReconciliationsKPI`s - Ensure Monthly Cash Collection targets are metProvide client data both internally and externally upon requestDiscuss and report any problematic accounts to the Head of Collections in a timely mannerMaintain effective communication between customers and colleagues at all times to ensure an efficient and smooth service and customer satisfactionSupport any relevant audit requests, as and when required