Client Service Associate

Job DescriptionMessa Sync is currently seeking a detail-oriented and client-focused Client Service Associate to join our Tampa team. This role plays a crucial part in maintaining strong client relationships by providing timely support, resolving inquiries, and ensuring a high standard of service delivery. The ideal candidate will be proactive, organized, and passionate about delivering exceptional client experiences.ResponsibilitiesServe as the primary point of contact for assigned clients.Handle client inquiries, resolve issues, and ensure timely follow-ups.Maintain accurate records of client interactions and service activities.Coordinate with internal teams to ensure client needs are met efficiently.Identify areas for improvement and contribute to service enhancement strategies.Support onboarding processes for new clients and assist with client retention initiatives.