JOB SUMMARY Responsible for activities associated with administrative practice operations. Provides excellent customer service to patients and family members both in person and over the telephone. Works as a team member serving as liaison between the patient, medical support staff and provider. Additionally, may perform billing functions related to daily office payments and charges. JOB REQUIREMENTS Education:
High School diploma minimum
Associates Degree or higher education preferred.
Experience:
Previous experience in a medical career field with knowledge of medical terminology required.
Two years of medical customer service training and experience preferred.
Other Skills Required:
Proficiency with computer software applications, including a working knowledge of Microsoft Windows and Office.
Typing speed of 40-60 wpm.
Excellent customer service and interpersonal skills.
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.