Customer Experience Agent

SIXT Australia is on the lookout for a Permanent Full Time Customer Experience Agent (38 hours per week) to join the team in Hornsby. As a Customer Experience Agent, you will provide exceptional customer service, create and act upon opportunities to make sales and complete vehicle rentals for SIXT Australia following a set of guidelines and procedures. Your key responsibilities will include:  Creating the best rental experience by maximizing sales and service opportunities for every customerAdvising our national and international, commercial and private customers in the branch while delivering excellent face-to-face customer serviceBe our expert on all vehicles in the SIXT fleet and advise our customer on all protection items and extrasManage our premium vehicle fleet whilst selling additional services that cover the whole topic of car rentalAssist with driving and valeting cars when required