Administration Assistant / Receptionist

 Our reception is the first point of in-person contact for many of our clients.  Accordingly, we are looking for an experienced administrator who has worked in a healthcare or medical environment and has exceptional customer service skills to ensure our clients have a positive experience at every contact.You will display compassion and kindness in everything you do and say, as well as adaptability in your digital and verbal communications with all of our team across our multiple clinics in New South Wales and Queensland.This is a permanent full-time position. About the roleReception - greeting clients, answering phone, scheduling and rescheduling appointmentsAdministration - actioning emails, preparing resources for the clinicians, typing clinical notes for clinicians, preparing letters for GPs, filing client records, shredding confidential information, assist with ensuring clinicians' schedules are fullAccounts - banking cash or cheques, processing payments (in person and via phone), creating invoices, issuing invoices via email, emailing receipts to the bookkeeper, end of day reconciliations, NDIS invoicing and claiming online, chasing outstanding paymentsother general office duties (e.g. keeping the clinic space neat and tidy) Benefits for youSupervision – paired with a dedicated supervisor to teach you the ropesSalary - above award rates for all employeesFlexibility – we understand that there are times when you need to attend to family matters during business hours as we also have familiesLifestyle and our beautiful surroundings – rural setting within easy access to wineries, galleries, waterfalls, bush walking trails, country markets, camping… what more could you want!Vibrant team – passion for inspiring, empowering and supporting both clients and each otherOther perks as a company which belongs to the MedHealth group - discounts on private health insurance and travel, access to a FREE Employee Assistance Program (EAP), a 'Fitness Passport' program, salary packaging options (including novated leasing) and much more! About youConsiderable experience in an administration and customer facing role within a healthcare or medical environmentReflect what we expect of all of our team - punctuality, positivity, responsibility, organisational skills, good with systems and an 'Action taker'Excellent communication skills, both verbal and writtenExceptional organisational and time management skillsHigh level administration and computer skillsPassion for working with vulnerable members of the community