Director of Housekeeping

Lead our housekeeping operations with excellence and precision.  Bring passion and dedication to creating a clean and welcoming environment for our guests and lead team members in understanding the value of their contribution to enriching guest’s lives. Operational Leadership:Oversee all housekeeping functions, ensuring rooms and public areas meet the resort’s cleanliness and aesthetic standards.Manage daily operations, including scheduling, staffing, and ensuring efficient workflow.Develop and implement standard operating procedures (SOPs) for cleaning, maintenance, and quality control.Monitor and maintain inventory levels for housekeeping supplies, linens, and amenities.Team Management & Development:Hire, train, and supervise a team of housekeeping staff, ensuring they understand and adhere to Wildflower Farms' values of hospitality and sustainability.Conduct regular performance evaluations, provide feedback, and implement development plans for staff members.Create a supportive, positive, and collaborative work environment for all team members.Guest Satisfaction:Ensure that all guest rooms and public areas are consistently cleaned and maintained to the highest standards of cleanliness and comfort.Address guest concerns and complaints promptly, taking corrective actions as needed.Collaborate with the front desk and guest services teams to ensure guest preferences and special requests are accommodated.Budget & Cost Control:Manage the housekeeping department’s budget, ensuring efficient use of resources and cost control.Monitor supply usage and purchase orders, ensuring appropriate stock levels while minimizing waste.Track and analyze performance metrics to optimize housekeeping efficiency and minimize labor costs.Health & Safety Compliance:Ensure that all cleaning products and practices meet health, safety, and environmental standards.Enforce safety protocols and provide staff training on safe work practices, including proper handling of cleaning chemicals and equipment.Conduct regular inspections to ensure compliance with safety, hygiene, and sustainability guidelines.Collaboration with Other Departments:Work closely with the Front Office Team, Engineering and Food & Beverage teams to coordinate room turnovers, special requests, and ongoing projects.Assist in preparing for group arrivals, events, and seasonal changes.Participate in departmental meetings and contribute to strategic planning for the resort’s operational success.Pay Range: $80,000 - $90,000