Director of Transformation

Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn’t stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive.Welcome to Peacock, the dynamic new streaming service from NBCUniversal. Here you’ll find more than a job. You’ll find a fast-paced, high-flying team for unique birds that want to be at the epicenter of technology, sports, news, tv, movies and more. Our flock works hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment.As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us. We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent.Here you can fly to new heights!The Director of Transformation Management drives the end-to-end delivery of key streams of work including (1) Operational Tools development and operationalization (2) Ops Readiness for new Peacock features (3) Executive Communication and Reporting and (4) Ad Hoc Strategic initiatives. The Director will work in close partnership with Product, Architecture, and Technical Teams handling core activities including facilitating internal and external meetings, planning, scheduling, requirements gathering, validation, documentation, and communication. The ideal candidate will work well with multi-disciplinary teams, strives for continuous improvement, resolves conflicts, has strong relational leadership skills, is good at detail management, and has great communication skills. Responsibilities:Lead, grow, and mentor a team of Technical and Operational Program Managers building an environment of teamwork, trust, and mutual successDeeply understand Peacock Global Operations’ business and technical strategy to proactively identify and drive high-impact programsDevelop KPIs to measure the effectiveness of programs and establish frameworks that foster high-quality, metrics-driven program deliveryPartner with product, architecture, engineering and operations teams to drive alignment, prioritization, and critical decision-makingNavigate diverse stakeholder groups, forming and sustaining trusted relationshipsDefine and manage the operating rhythms for the Engineering org - planning, program management, partnership syncs, etc.Influence leaders and teams to effect change across Peacock operationsIdentify and pro-actively manages program risk and keeps project teams from repeating past mistakesDevelops succinct, high-impact executive communication to keep the program transparent to all involved key stakeholders