Clinical Operations Coordinator

Te Whiwhinga mahi | The opportunityAre you highly organised, proactive, and passionate about supporting clinical teaching and research? We’re seeking a Clinical Operations Coordinator to play a pivotal role in ensuring the smooth running of our Clinical Research Centre (CRC) and specialised clinics, including Optometry, Audiology, Nutrition & Dietetics, Speech-Language Therapy, and the WellChild Clinic.As the Clinical Operations Coordinator, you will play a pivotal role in supporting teaching, research, and clinical activities. You’ll be the go-to person for operational coordination, facilities management, and administrative support across our clinical spaces. This is a dynamic role that requires strong communication, multitasking, and problem-solving skills.Nga Pūkenga Motuhake | Important SkillsCoordinate clinic operations, room bookings, and exam logistics (e.g., OSCEs).Manage facilities, equipment servicing, linen, waste disposal, and clinical supplies.Provide training and support for Patient Management Systems (PMS).Deliver exceptional front-of-house service to clients, students, and staff.Support onboarding, induction, and access for staff and students.Ensure compliance with health and safety protocols and emergency procedures.Assist with financial administration, reporting, and marketing communications.This is a full-time (37.5 hours per week), permanent position.Salary range is $62,400 - $66,801 per annum, dependent on skills and experience.For more detailed information, please refer to the Position DescriptionHe kōrero mōu | About youYou’ll bring strong organisational and problem-solving skills, excellent communication, and the ability to thrive in a fast-paced, multi-stakeholder environment.Essential:Relevant tertiary qualification or equivalent experience.At least 5 years’ experience in an administrative or coordination role within a large, complex environment.Strong IT skills, including advanced Microsoft Office.Exceptional customer service and stakeholder engagement skills.Preferred:Experience in clinical, tertiary, or healthcare settings.Familiarity with patient management systems and facilities coordinationAbility to work collaboratively across diverse teams and stakeholdersKnowledge of facilities management and health & safety processesAbility to balance a business approach with a clinical and academic settingNgā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory, and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. The University is committed to providing an excellent working environment through:Flexible employment practices (including working from home, flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks’ annual leaveIn addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and several other discounts on internal and external services. For more information, please visit Staff Benefits.Me pēhea te tuku tono | How to applyApplications should be submitted online, before the closing date of 21st September 2025, and include an up-to-date CV and cover letter outlining what strengths you will bring to this role.If you have any questions about this role, please get in touch with Clivenn Naepi (Clinics Practice Manager) via clivenn.naepi@auckland.ac.nz for a confidential discussion. Please note we are happy to answer your questions, but we do not accept applications by email.We reserve the right to close applications early if a suitable candidate is found