DISPATCHER (Reno)
Compensation: BOE
Employment type: full-time
We are seeking an A/C Dispatcher/Customer Service Rep. to join our team. You will be responsible for helping customers, scheduling appointments, answering heavy phones, and follow up.
Responsibilities:
Handle customer inquiries and complaints.
Answer phones and schedule A/C & Plumbing jobs.
Document and update customer records based on interactions.
Develop and maintain a knowledge base of services we provide.
Coordinate logistics by efficiently scheduling appointments.
Qualifications:
Previous experience in customer service, sales, or other related fields.
Ability to build rapport with clients.
Ability to prioritize and multitask.
Positive and professional demeanor.
Excellent written and verbal communication skills.
At least one year of experience using Field Edge, but we will train.
Prior Dispatcher experience.
We are a well established A/C company:
We are full-service A/C company that has been servicing the Las Vegas Valley area for over 10 years and Reno/Sparks for 3 years.
We take pride in servicing our customers with integrity, quality products and service.
We look forward to hearing from you.