Job Description:
MUST have a background in CPAP and BiPAP devices - No need to be certified or be an RT. This is an admin position.
Flexible hours
DME specialists primarily focus on providing and educating patients on the use of durable medical equipment like CPAP and BiPAP machines.
We are seeking a skilled and experienced Administrative Specialist with a background in CPAP and BiPAP devices is a MUST have to join our team. In this role, you will provide essential administrative support while leveraging your knowledge and expertise in CPAP and BiPAP equipment. License is not required. Your your understanding of these devices will be instrumental in assisting patients and ensuring smooth operations within our organization.
Responsibilities:
Assist in managing administrative tasks, including scheduling appointments, maintaining records, ordering, billing and organizing documentation related to CPAP and BiPAP devices.
Coordinate with healthcare professionals, suppliers, and patients to ensure efficient delivery and tracking of CPAP and BiPAP equipment.
Utilize your extensive experience with CPAP and BiPAP devices to provide guidance and support to patients regarding device usage, care, and maintenance.
Collaborate with insurance companies and billing departments to facilitate claims processing and ensure accurate reimbursement for CPAP and BiPAP equipment.
Manage inventory levels of CPAP and BiPAP supplies, ensuring an adequate stock is maintained and reordering when necessary.
Educate and train administrative staff on CPAP and BiPAP processes and protocols to enhance overall organizational knowledge and efficiency.
Maintain accurate and up-to-date records of patient information, device settings, and interventions.
Stay informed about industry developments and advancements in CPAP and BiPAP technology to provide informed recommendations and support.
Requirements:
Minimum of 1500 hours of work experience with CPAP and BiPAP devices, ideally in a clinical or DME (Durable Medical Equipment) setting.
Strong understanding of CPAP and BiPAP equipment, including setup, calibration, troubleshooting, and maintenance.
Excellent administrative and organizational skills, with the ability to manage multiple tasks and prioritize effectively.
Proficient in using software applications such as electronic medical record systems, billing software, and Microsoft Office Suite.
Outstanding communication skills, both written and verbal, to effectively interact with patients, healthcare professionals, and other team members.
Detail-oriented with a focus on accuracy and maintaining thorough documentation.
Ability to work collaboratively within a team environment while also being self-motivated and proactive.
Strong problem-solving skills and the ability to handle challenging situations with empathy and professionalism.
Familiarity with insurance processes related to CPAP and BiPAP devices is a plus.