Discount Print USA is now hiring a Pre-Press Technician/Customer Service/Estimator to create and set up print ready art files for vendor outsourcing. Must have very strong customer service experience with busy incoming phone calls from existing and potential new customers.
The purpose of this job is to provide customers with a service that assures the processed files are print ready for our vendors. This involves checking customer's files on a wide variety of issues, correcting and communicating with customers in order to get correct files over to the printer. Must have experience in the printing industry with very strong customer service experience for busy phones calls from existing and potential new customers.
General responsibilities include the following:
Prioritizing time sensitive orders.
Resolving problems in a timely manner.
Determining the product, size and arrangements of illustrative material.
Checking against templates to assure correct layout.
Check original files and prepare them to be print ready.
Required Skills:
Knowledge of Adobe acrobat, photoshop and illustrator and in-design.
Detail-oriented, organized with strong ability to follow tasks through to completion.
Work effectively with different types of files and products.
Intermediate computer, keyboard and 10 key skills.
We will train you on how to do price quotes for our customers.
Must have very strong customer service experience for busy phones.