Job Title: Dental Scheduler/Receptionist
Location: Summerlin Pkwy/Town Center Area 89134
Job Type: Full-time
Reports To: Office Manager or Lead Dentist
Job Summary:
We are seeking a friendly, organized, and professional Dental Scheduler/Receptionist to join our dental team. The ideal candidate will be the first point of contact for patients and will play a key role in creating a positive patient experience. This role involves scheduling appointments, managing patient records, verifying insurance, and ensuring the front desk operates smoothly.
Key Responsibilities:
Greet patients warmly and professionally in person and over the phone
Schedule, reschedule, and confirm dental appointments
Manage the appointment calendar to optimize provider schedules
Verify patient insurance eligibility and benefits prior to appointments
Collect and enter patient information and update electronic records accurately
Handle patient check-ins and check-outs efficiently
Process payments, co-pays, and balances
Respond to phone calls, emails, and messages promptly and courteously
Maintain confidentiality of patient records in compliance with HIPAA
Communicate with dental staff regarding patient flow and scheduling issues
Perform general office duties such as filing, scanning, and data entry
Qualifications:
High school diploma or equivalent required
Previous experience in a dental office required.
Knowledge of dental terminology, procedures, and insurance
Proficient with Eaglesoft dental practice management software
Strong interpersonal and communication skills
Excellent organizational and time management abilities
Ability to multitask in a fast-paced environment
Professional appearance and demeanor
Work Environment:
Fast-paced, high tech, private solo doctor owned, dental office
May require prolonged periods of sitting and use of a computer
Interaction with patients, staff, and dental professionals daily
Salary: Hourly; Depending on Experience
Hours: Mon-Thurs 7:40-4:30; 30 min lunch; Friday- Admin hours as needed