At The Sundry we pride ourselves on delivering memorable dining experiences to our guests through delicious food and attentive service. We are currently seeking Hosts to join our team. As a Host, you will play a key role in creating a positive dining experience for our guests by providing excellent service and ensuring their needs are met promptly and courteously.
Must be willing and able to:
Greet guests with warmth and professionalism, creating a welcoming atmosphere from the moment they arrive.
Determine with the manager the proper amount of reservations to be accepted for each shift according to standing operating procedure.
Take all reservation calls and record necessary information.
Confirm applicable reservations according to standing operating procedure.
Seat the bar evenly and in an orderly manner so that the location looks well filled at all times and so that all servers have a fair share of the guests.
Maintain a thorough knowledge of Mr. Purple's offerings, including our cocktail menu and rooftop amenities, to enhance the guest experience.
Follow all policies and procedures for reservations, including conveying reservation policy to guests.
Check restrooms and coordinate with bus staff cleaning requirements
Perform calmly and effectively under pressure.
Relate to guests pleasantly and with good humor.
Communicate effectively with guests.
Master the walkie-talkie system within 2 days.
Master the telephone system within 2 days.
Communicate problems to management immediately.
Collaborate closely with the rest of the team to ensure seamless operations and exceed guest expectations.