Job Summary
Provides the highest quality player services for the golf membership and associated
golf activities.
Qualifications
Previous golf club experience preferred
Previous supervisory experience preferred
Licenses/Certifications
Possession of a valid driver’s license.
Satisfactory driving record in accordance with liability insurance guidelines.
Duties & Responsibilities
1. Manage staging area through setup and maintenance of cart fleet, station
amenities, and car arrivals
2. Provide greeting services to all members and guests at valet, cart barn, and
practice facility
3. Ensure spotless presentation of golf cars through careful operation, washing,
and detailing services
4. Ensure carts are fully stocked and maintained for play
5. Properly manage club storage and member equipment through orderly bag
organization, sending out bags in advance of player arrival, ensuring clubs are
stored clean and in the correct position
6. Provide excellent customer service to members and guests
7. Proactively look for opportunities to assist members & guests needs. Anticipate
and Offer
8. Operate practice facilities to standard.
9. Wear member uniform provided in its entirety
10. Complete opening and closing procedures of valet, cart barn, and practice
facility
11. Communicate pertinent information to other departments daily
12. Perform any other duties deemed necessary by a golf professional or golf shop
staff.
13. Provide greeting services to members and guests upon completion of their
round
Outside Services Associate - 2.11.21.doc Rvsd 02/21
14. If approved as a shuttle driver, provide a professional ride to the airport or other
location for Iron Horse members and their guests via shuttle bus/vehicle.
Physical Requirements
While working, the employee must be able to twist, stoop/bend, squat, kneel, crawl,
climb stairs, walk indoors and out, lift 50+ lbs, carry 50+ lbs, push or pull 50+
lbs, reach above shoulder, reach at shoulder, and reach below shoulder.
Employee time spent:
Walking - 65% Sitting – 10% Standing – 25%
Indoors – 15% Outdoors – 85%
The heaviest item lifted, carried, pushed or pulled on the job is golf related
equipment. It weighs 50 lbs + and is lifted, carried, pushed or pulled one or more
times per hour over a total distance of 1-25 feet. Another staff member should
assist with all things in excess of 50 lbs that are lifted or carried. All staff will use
the proper lifting guidelines and techniques.
Equipment, Machinery, Tools, Vehicles, used on the Job
1. Golf Carts
2. Range Picker
3. Assorted hand tools, (hammer, screwdriver, etc.)
4. Box Opener
5. Chemicals (gas, paint, stain, cleaning supplies)
6. Embosser
Safety
- Adhere to safety policies and practices.
- Participate in on-going safety training.
- Driving company or personal vehicles on public roadways is a part of this job.
Being hired into this position will require verification of a valid driver’s license and
a satisfactory driving record. Once hired; you will be responsible for maintaining a
valid driver’s license and satisfactory driving record.
Note
Iron Horse Golf Club is an independent entity positioned as a high-end, equity, golf
club that caters to an elite group of members and their guests.