Job Details

ID #51216914
Estado Missouri
Ciudad St louis
Full-time
Salario USD TBD TBD
Fuente Missouri
Showed 2024-03-10
Fecha 2024-03-10
Fecha tope 2024-05-09
Categoría Admin/oficina
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Customer Care Technician (Part-time)

Missouri, St louis, 63011 St louis USA
Aplica ya

About us

Precious Rutlin LLC is your one stop shop multi-specialty center for program management and medical courier services located in Affton, MO.

This is a Contractor Part Time position that is responsible for assisting with processing Customer Fingerprints, I-9 Employment Verification and other administrative duties.

On the job training provided.

You can expect work 2-4 days a week.

This position is best for a college student or retiree looking to make extra money.

RELIABLE TRANSPORTATION IS A MUST. You will be required to pass a background check.

Essential Duties

- Review and verify documents then upload documents into system performing data entry tasks accurately and efficiently

- Process customer finger prints and I-9 employment verifications

- Follow company procedures to ensure accuracy and reliability of documents

- Maintain a safe, clean and professional work environment for customers and employees following established company practices and procedures as well as HIPPA regulations

- Provide exceptional customer service to clients via phone, email, and chat

- Assist customers with inquiries, concerns, and requests in a professional and timely manner

- Handle and resolve customer complaints or issues with empathy and patience

- Utilize effective communication skills to clearly explain product information, policies, and procedures

- Maintain a positive and friendly attitude towards customers at all times

Experience

-Strong data entry skills with attention to detail

- Excellent communication skills, both verbal and written

- Ability to effectively communicate with customers from diverse ethnicities

- Technology savvy and comfortable taking payment from customers

Great customer service skills is a must. It is very important that you are comfortable working under pressure from time to time.

At times you may be required to stand, sit for long periods of time

Qualifications:

- High school diploma or equivalent required

- Must be at least 18 years old

- RELIABLE TRANSPORTATION IS A MUST. You will be required to pass a background check.

- Strong attention to detail and ability to follow instructions accurately

- Excellent organizational skills and ability to prioritize tasks effectively

- Good communication skills, both written and verbal

Note: This job description is not intended to be all-inclusive. You may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Types: Part-time, Contract

Salary: $13.00 - $16.00 per hour

Benefits:

On-the-job training

Experience level: 1 year, Under 1 year

Shift: Day shift

Work Location/Setting: In-person/office

TO APPLY: EMAIL YOUR RESUME, be sure to include your phone number and email address on your resume

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