Armstrong Teasdale is seeking a Technical Support Manager to join the firm. The Technical Support Manager works under the supervision of the Director of Technical Services to assist with the coordination of day-to-day activities and the workflow of the Technical Support team. The Manager demonstrates subject matter expertise related to technical support functions. The Technical Support Manager ensures the timely delivery and support of customer software, hardware and technical services. This position also contributes to problem resolution by giving in-person, hands-on support to customers at the desktop level, and providing high quality customer service to employees and clients. The Technical Support Manager is expected to rely on extensive experience and sound judgment to plan and accomplish department goals.
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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