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Job Details

ID #46137494
Estado Missouri
Ciudad St louis
Tipo de trabajo Permanent
Fuente Pinnacle Group
Showed 2022-10-01
Fecha 2022-09-30
Fecha tope 2022-11-28
Categoría Etcétera
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IT Communication Specialist

Missouri, St louis

Vacancy caducado!

IT Communications Specialist

12+ months contract

Remote with occassional onsite visits (Office is in St, Louis, MO)

Job Description: The IT Communications team has an exciting opportunity for an IT Communications Specialist Senior. In this role, candidate will be responsible for reviewing and developing internal and external content, as well as developing and executing tactical and strategic communication plans that advance priorities of both IT and the business. Candidate will also be responsible for supporting and advancing overall employer and campaign brands, ensuring all internal and external branded collateral and narrative accurately conveys company and IT value to various audiences.

Key Responsibilities: Develop people-first communication plans and collateral with key emphasis on diversity, equity and inclusion and community involvement; ensure the value proposition of client IT is evident in all messaging Assist department leaders in developing and growing a tech sustainability framework, to focus on key areas of accomplishment as well as supporting the identification of opportunity areas Perform individual assignments or projects, including the design, writing, editing, production, proofing and distribution of various communications and channels, including online articles as well as larger special projects for the organization, including executive speeches, presentations, organizational updates and other initiatives Ensure materials produced by the department meet the standards established in the client and IT Communications Stylebooks Use technical documentation and plans to develop targeted, tailored communication plans and approaches, ensuring end-user content is easily understood and meets overall project objectives (adoption, change management, etc.) Work closely with the IT Communications team to ensure that communications objectives and strategies for key operational areas of the business are met and that the appropriate materials and tactics are developed and executed Support external communications objective for IT's key visibility areas, including meeting with senior management to discuss strategies, external-appropriate messaging, recruitment audiences and objectives and local or national technology positioning Provide input and contribute to the team's editorial calendar to ensure team is producing strategic and engaging articles for various digital channels Build and maintain positive, professional relationships with key internal clients, vendors and external partners Stay on top of industry best practices or new mediums of communication and apply them to projects managed by the team Performs task automation and implements process improvements; recommends enhancements that result in increased quality and service Maintains established service level agreements to manage customer expectations and quality standards Prepares and delivers informal and formal presentations to own team, department, and other IT teams. Escalates complex issues; resolves moderately complex issues; recommends potential solutions to issues; follows established escalation procedures.

Required: 3 plus years of related experience Experience participating in project teams, assisting with project planning and coordination of project phases Strong ability to establish, foster and maintain relationships within the Communications department, as well as with other IT teams, business teams, vendors and leaders in the organization Ability to translate information into easy to consume written communications Excellent customer service and relationship management skills Ability to identify and creatively solve problems Must be committed to incorporating security into all decisions and daily job responsibilities

Preferred: Bachelor's degree in Communications, Public Relations or related field preferred.

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