Vacancy caducado!
Job Description:Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com .Job Summary:The RD colleague has the primary responsibility for supporting goals and objectives of the care enhancement program by providing telephonic care and resource utilization for members in an appropriate, efficient, and cost-effective manner while ensuring high quality care. The RD colleague has responsibility for the provision of member care within their scope of practice, coordinating with the Primary Care Provider (PCP), and all other members of the health care team to support appropriate total healthcare management.RD colleague is supervised by an Operations Manager. All Sharecare clinicians (including the RD colleagues) are required to participate in the orientation and to take the pre and post-test to review competency during orientation. Yearly competency test is required for all Sharecare clinicians.Schedule: Monday - Friday, 8am - 4:30pm CST (non-negotiable)Essential Job Functions:
Achievement of Clinical Objectives:
Deliver dietary services within the RD scope of practice to members with chronic and acute conditions, providing nutritional consults with any clinical or coaching program member by request. Secondarily, RD colleagues may assist with coaching calls as needed.
RD will follow company policy to transfer call to an RN or appropriate colleague when member needs are outside of their scope of practice.
Collaborates with the member to assess general needs, background, and resources and establish mutual goals.
Intervenes based on member reported understanding of physician guidelines and/or specific physician diet prescription, if available.
Collaborates with other professionals as appropriate.
Applies clinical knowledge and skills to establish the most effective plan of care. Assesses member’s nutritional needs, develops a nutrition plan in support of physician treatment plan when available and implements plan.
Collaborates with member to assess needs, understanding of nutrient-nutrient and nutrient-drug interactions and implications.
Document nutrient-nutrient and nutrient-drug interactions in documentation tool.
Assesses and documents understanding and use of minerals, vitamins, and herbal supplements according to evidence-based guidelines.
Identifies educational needs of member and facilitates educational opportunities (i.e. sends patient education materials; refers to health plan as appropriate).
Discusses evidenced based nutritional guidelines with members.
Functions as integral part of the multi-disciplinary team. When necessary, facilitates communication exchange with PCP and other providers, health plan representatives and the team colleagues.
Coordinates with other RD colleagues to ensure for continuity of care for members.
Performance of information gathering responsibilities:
Reviews available member data and evaluates need for further information, intervention.
Gathers and documents data under applicable documentation section of CIS.
Obtains additional information from PCP as needed.
Coordinates information exchange with the PCP, Health Plan, other providers and members of the team appropriately.
Transfers call to an RN as appropriate following the “policy related to transferring call due to member clinical need.
Specific Skills/ Attributes:
Exceptional motivational interviewing skills.
Demonstrated ability to be self-directed, highly organized, multi-tasked capable, and proficient in problem solving skills.
Exceptional oral, written, and presentation skills.
Excellent customer service skills and ability to adapt approach to various personalities.
Ability to proactively identify and assimilate quality improvement processes into practice.
Experience with medically oriented documentation.
Must demonstrate resilience and effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
Proven success in influencing patient and provider outcomes
Qualifications:This position requires a responsive, committed individual who recognizes the impact of the health care delivery system on the clinical and financial outcomes of the member population and can identify and take action to facilitate system improvements.
Current RD Registration is required.
Minimum 2 years recent RD experience in a clinical setting, with a preference for dietary coaching experience in a telephonic environment
The successful candidate must possess a Bachelor’s Degree. Basic knowledge of physiology and chronic disease appropriate for a RD.
Language Skills: Ability to communicate with members, colleagues, physicians and Plan representatives. Effective oral and written communication skills. Ability to read, analyze, and interpret common scientific and technical journals. Ability to effectively present information to audiences with a variety of knowledge/skill levels.
Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exits. Ability to interpret and organize data in an effective and useful manner; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills: Have basic computer skills and be familiar with a Windows operating system.
Counseling/Teaching Skills: Able to effectively educate people in a telephonic environment regarding nutrition, utilizing and promoting adult learning and behavior change as needed.
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.