Vacancy caducado!
A great opportunity to work with one of our leading Clients in the Springfield, MO area.
Business AnalystLocation:- Springfield, MODuration:- 12 Months Contract Responsibilities of Business Analyst- Analyze business systems to align the software solutions with business programs
- Develop business specifications and hand it over to the technical team for system development
- Perform application configuration and provide support in installation and user sign-off
- Provide assistance to customers in defining and implementing architectural changes
- Perform system testing for enhancements implemented in the system.
Requirements for Business Analyst- Experience using a workforce management system (preferably Aspect eWFM 8.0+, with RTA and eSchedule Planner) to forecast work volume and schedule agents in a contact center
- Advanced Microsoft Office skills (Excel, Word, PowerPoint)
- Minimum 1 year of experience in an analyst
- Experience with Jira and Salesforce
Perks & benefits:-- Health & wellness (health insurance, Dental, Vision, Medical, Life Insurance)
- Financial & Savings (401K Plan, HSA, HCFSA)
- Perks & Bonuses (Charitable Matching Gifts, Tuition Assistance, Fitness Benefits and commuter benefits)
- Sick leaves (3-5 leaves)
Please note contractors are engaged to provide services to our Client on a contract basis in connection with a specific assignment. Contractors are hired and employed through Zenex Partners as their W2 working at the client side. We will provide medical benefits along with paid sick leaves. Zenex Partners believe in building diverse & inclusive products for our Client. As a team, Zenex partners focus on a drive for results that is win-win and 100% uniquely tailored to get the best talent for our Client. As a Woman-Owned firm, we at Zenex Partners have dedicated ourselves in becoming frontrunners for achieving inclusive workplaces that value and celebrate diversity. We have designed our recruitment practices to prevent discrimination and unconscious bias against our Talents regardless of sexual orientation, gender identity or expression, religion, age, ethnicity, neurodiversity, disability status, or any other aspect which makes them unique. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation. Vacancy caducado!
