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Job Description:Role Summary/Purpose:The position of a Treasury Operations Bank and Supplier Manager will manage the execution of Synchrony's Bank Account Management Processes and Treasury Supplier Management Processes, including but not limited to bank account set-up, user management, and supplier/vendor management. This position will report to the VP, Payment Governance Leader. This role will be the liaison between the business/treasury and our banking partners/vendors and must respond timely to requests for new banking services, audits, and operational issues.We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.Essential Responsibilities:
Manage and lead team members by providing direction and feedback to accomplish tasks, projects and goals.
Manage relationships with external banking partners and Treasury suppliers/Vendors; including identifying opportunities to better utilize the organizations banks' services while striving for bank fee and income optimization
Communicate with banking partners on routine transaction research and/or issue resolution.
Establish and maintain strong relationships with internal business partners by providing subject matter expertise on banking services.
Manage bank account administration for bank portals; maintain list of authorized signers, bank portal users, performing audits and updates as needed. Monitor and oversee existing bank account services ensuring required controls are in place on bank portals.
Work directly with the Treasury Governance Leader to continually evolve the company's Treasury Bank Account Management function towards best-in-class status, with innovative and responsive processes, solutions and reporting and execution of process improvements.
Optimize and sustain banking accounts with banking partners; opening, closing, and preserving bank account structures ensuring proper compliance and separation of duties
Balance several concurrent projects under tight deadlines in a fluid setting
Perform Know Your Customer (KYC) documentation for banking partners
Implement controls and procedures for bank account access, payment approvals and provide recommendations to control structure; identify opportunities and implement treasury-related business process improvements.
Perform audits on bank users to comply with Synchrony external system standards
Perform bank statement analyses and ensure billing is consistent with agreed fees
Maintain strong banking expertise to ensure awareness and implement processes for changes in the banking industry.
Develop and support treasury policies, procedures and controls
Assist in treasury related audits and compliance reviews, ensuring adherence to internal controls and regulatory requirements
Participate in broader treasury projects and cross-functional projects at any given time
Manage and lead bank related projects; facilitating meetings with business and bank partners
Manage Treasury Operations vendor management process; including, supplier relationship management, completing supplier surveys, leading and documenting annual review meetings, and working with sourcing to contract changes.
Perform other duties and/or special projects as assigned.
Qualifications/Requirements:
Bachelor's degree in Finance, Accounting or a related field and 5+ years Cash Management, Treasury Management and/or Banking product experience; in lieu of a degree, 9+ years Cash Management, Treasury Management and/or Banking product experience
Treasury experience with a deep knowledge of key Treasury concepts and a demonstrated growth in experience and responsibilities
3+ years of people management experience
Desired Characteristics:
Synchrony GECOM system knowledge
Synchrony Vision+ system knowledge
Synchrony Fiserv system knowledge
Understanding of Synchrony payments life cycles
Knowledge of treasury and payment industry principles, practices, and policies
Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment. Ability to influence beyond authority in a complex and matrixed organization.
Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions, understanding root cause / identifying control breaks, developing timely and sustainable solutions, analyze metrics for emerging risk
Implementation skills - writing Action Plans, Procedures, Change Management
Foundational knowledge of risk assessments utilizing standard RCSA methodology
Excellent communication skills - ability to organize data and findings in a professional and concise manor; producing executive level summaries and presentations. A good communicator who is able to help influence business leaders in support of the program and policies to represent these effectively to target audiences
Collaborative, team player with the ability to connect across groups with proven ability to influence key stakeholders
Grade/Level: 11The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.Salaries are adjusted according to market in CA, NY Metro and Seattle.Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Our Commitment:When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:Finance