Basic Information
Works on as-needed basis throughout the Library system to fill in for regularly scheduled employees.
Reports to the Customer Services Manager and works under the direction of supervising staff at assigned locations.
Schedule variable with a maximum of 29 hours per week. The successful candidates will have the opportunity to provide schedule parameters.
Wage is $16.44 per hour
Position open until June 23, 2024. (Selected candidates will train August 19th, 20th, and 21st)
What You’d Do
Provide basic circulation and registration services to assure customers ready access to library materials: Check materials in and out; issues library cards; collects fines and charges; updates customer records in the computer; verbally explains circulation policies and procedures; makes other computer inquiries
Maintain effective courteous working relationships with all library customers and staff.
Answer telephone and directs calls to the appropriate staff person.
Assist and instructs customers on basic use of public computers.
Provide basic reference and reader’s advisory service to customers.
Informs and instructs customers on library services and programs.
Lifts and routes materials, which may weigh up to 10 pounds from book bins and shelves.
Processes customers' request material; prepares and sends interlibrary loan requests.
May on occasion be offered special assignments with different duties.
If in possession of a Class E driver's license, may drive bookmobile or other outreach vehicles.
What You Need
Ability to effectively communicate with the public verbally and audibly in person.
Excellent customer service skills.
Ability to learn library operations, services, and policies, including computer procedures.
Ability to access materials from shelves which may be over head or those which may be below waist level. .
Ability to organize personal work routines effectively.
Ability to lift up to 35 pounds.
Ability to follow oral and/or written instructions.
Minimum qualifications include a high school diploma or equivalent. This requirement may also be met by a combination of education, work experience, and life experience.
Possession of a Class E driver's license is not required for most shifts, only required for driving outreach vehicles.
How to Apply
Please apply for this position through our web application system at https://kclibrary.org/jobs. Kansas City Public Library is an equal opportunity employer and is committed to creating an inclusive environment for all employees.