Operations Technician

Essential Duties and Responsibilities: Understand and follow Quality System documents relevant to responsibilities, e.g., Quality Manual, SOPs, and Methods.Acts as a resource for laboratory personnel for correct application and interpretation of internal quality documents relevant to their assigned tasks.Responsible for ensuring non-conformances and complaints are documented via the electronic tracking system and that timeliness requirements are met. Monitor nonconformances, root cause analysis, and complaint resolutions for trends.Learning and documenting key microbiology lab processesAnalyzing operational and quality control dataUsing data visualization tools to identify trends and improve efficiencySupporting internal audits and regulatory compliance initiativesAssisting with the implementation of continuous improvement projectsAdhere to all health, safety, and environmental regulations relative to assigned analytical work; maintain and assist others in maintaining a clean, safe work environment.Registration of incoming samples (as needed), maintaining a neat and accurate record system of work performed on a daily basis and as needed for quality control tests or regulatory purposes.Enter the sample data into Eurofins eLIMS system in a timely and accurate manner.Complete laboratory testing on all incoming samples in an accurate, efficient and timely manner; ensure sample turnaround time goals are met or exceeded.Identify process difficulties and report these together with proposed solutions to supervisor.Maintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers.Maintain cooperative working relationships with all company employees.  Communicate orally and in writing to co-workers. Promote the company image through the exercising of sound and ethical business practices as related to the public and our customers.Continually strive to improve the quality of work we provide to our clients through existing and new technologiesOther duties as assigned.