Job Details

ID #54130223
Estado Missouri
Ciudad Chesterfield
Tipo de trabajo Full-time
Fuente ServiceNow
Showed 2025-07-08
Fecha 2025-07-08
Fecha tope 2025-09-06
Categoría Etcétera
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End to End Business Process Lead

Missouri, Chesterfield
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We are seeking a highly driven expert to drive the transformation of our core business processes, including end-to-end deal execution. The ideal candidate has deep expertise in quote-to-contract processes, understands complex deal structures, and excels at training and enablement. They will work closely with cross-functional teams, including Sales, Operations, Deal Desk, Pricing, Finance, Legal, Customer Success and DT, to lead defining the business requirements to streamline and simplify end-to-end sales processes. Additionally, in partnership with change management and enablement they will develop training programs that empower teams to navigate new and simplified processes effectively. Given the high-impact nature of this role, we are looking for a top-tier expert who thrives in fast-paced, high-stakes environments and is eager to drive a massive transformation. What you get to do in this role: Lead sales process transformation from designing, executing and driving the adoption of streamlined end to end sales processes globally, ensuring alignment with business goals and the enterprise/solution architectureDefine scope and value streams for E2E processes, ensuring alignment across departments and managing dependencies within the process value chainOptimize process performance by driving process harmonization, simplification, and scalabilityOrchestrate decision-making between Process Owners and Business Owners to conclude on design decisions, manage dependencies and risk controlsHandover & Review processes to the business and process teams once the program ends, ensuring long-term sustainabilityEnsure optimal awareness, understanding, and adherence of global E2E processes across salesRemove friction and improve efficiency across systems by optimizing tools and workflowsDrive Behavior Change by reinforcing new processes through coaching and automated reminders Define KPIs to track global process improvements and adjust based on feedback as well as sales performance dataProvide prioritization recommendations to achieve end-to-end process excellence and sustain internal/external customer and partner satisfactionCreate and maintain key documentation such as process flows, playbooks, and RACIs, while keeping operational efficiency, ease of use, and effectiveness top of mindProvide leadership with regular project status updates, feedback, and appropriate reporting on key projects

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