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You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!You can make a difference here.About UsBillings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more (https://www.billingsclinic.com/about-us/) about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.Your BenefitsWe provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here (https://www.billingsclinic.com/careers/employee-benefits/) for more information ordownload the Employee Benefits Guide (https://ncstoragemlbillings.blob.core.windows.net/public/2021%20Billings%20Clinic%20Staff%20Benefits%20Guide.pdf) .Magnet: Commitment to Nursing ExcellenceBillings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here (https://www.billingsclinic.com/campaign-landing-pages/magnet/) to learn more!Pre-Employment RequirementsAll new employees must complete several pre-employment requirements prior to starting. Click here (https://billingsclinic.csod.com/ats/careersite/search.aspx?site=15&c=billingsclinic) to learn more!MA OBGYN/Urogynecology OB/GYN (BILLINGS CLINIC CLINIC) req8146Shift: DayEmployment Status: Full-Time (.75 or greater)Hours per Pay Period: 1.00 = 80 hours (Non-Exempt)Starting Wage DOE: $17.00 - $21.25Under general supervision, assists in the delivery of patient care/treatment and provides clerical and administrative support. Works collaboratively with the Physician, Non-Physician Provider, RN, LPN, and other departmental personnel to meet the physical, psychosocial, educational, and spiritual needs of the patient and family.Essential Job Functions GENERALSupports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.Prepares room, equipment and supplies as dictated by a particular examination, patient’s needs, and Billings Clinic exam and procedure room cleaning guidelines.Assists with scheduling admissions, appointments, diagnostic tests, treatments, procedures, and surgery. May assist with registration and/or collection of co-pays.Screens incoming telephone calls for appropriate referrals to nurse, physician and/or non-physician provider.Orders and maintains clinical and office supplies and equipment as directed.Maintains patient files, records and other information. Adheres to confidentiality requirements.Compiles statistical data for reports as directed.Attends required meetings and participates in committees as requested.Receives and prepares patient for examination and treatment as directed. Obtains and records history and vital signs. May assist in preparing for minor procedures and physical exams. Charts and documents in medical record. Collects laboratory specimens as needed.Cleans and disinfects equipment per Billings Clinic sterile processing guidelines.Administers influenza vaccine, pneumococcal vaccines, and Td/TDAP to patients age 18 or older.Provides instruction to patients as directed by physician, non-physician provider or documented in policies and procedures.Performs all other duties as assigned or as needed to meet the needs of the department/organization.Cross-Training on Information/ SPECIFIC SystemsProficient in basic patient care and treatment, planning and evaluating according to job description and MA levelCompetent to perform routine, non-complex aspects of patient care, treatments and proceduresSafe pharmaceutical handling requirements and guidelinesApplication of personal protective equipment (PPE) for patient and staff safetyComputer applicationsAnalytical skills necessary to understand a variety of basic and/or routine problem scenarios associated with patient careRefers more difficult problems to higher level medical assistant, nurse, supervisor or appropriate health care providerPractices according to Billings Clinic MA job description, guidelines and physician judgmentWork is performed under the direct supervision of a physicianWork is performed independently in accordance with assigned schedules and operating proceduresAssumes responsibility for the follow-up of problem scenarios and coordinates appropriately with other MA, LPN, RN, physician and/or non-physician providerExpected to prioritize all aspects of job performanceDemonstrates personal accountability in all facets of role responsibilitiesInterpersonal SkillsInterpersonal skills which enable the incumbent to appropriately respond to a variety of patient/family requests and inquiries, to respond to inquiries from physicians, nursing staff and other health care providers, and to check for understanding, allay apprehension and enlist cooperation of the patientAbility to utilize and apply PSE skillsCommunication with patient on expectations, e.g. being late for scheduled appointment, wait timesAble to assist with patient service assistance needs as necessary and provide service recovery, e.g. coffee cards, lunch, gas cardsWork with leadership on service recovery as neededMedical Terminology (available through LMS)Process Improvement / Quality Assurance /Risk ManagementAdheres to patient safety goals and standardsParticipates in Process Improvement or Risk related activities within the departmentFiscal ResponsibilityParticipates in the financial viability of Billings Clinic by ensuring appropriate ensuring appropriate utilization of supplies and equipment and maximizing the flow of patients to maximize effective utilization of the physician’s/non-physician provider’s timeOn-Call ResponsibilityBasic laboratory specimen handling and processing (urinalysis, blood sugars, etc.)Safe pharmaceutical handling requirements and guidelinesDemonstrate phlebotomy skills if relevant to area. Cross-trained to assist physician and/or non-physician provider with proceduresAdminister Level I approved medications after completion of appropriate pharmaceutical courses, along with Billings Clinic injection class for Influenza, Pneumococcal, Td/TDAPMinimum Qualifications EducationHigh school diploma or equivalentCertifications and LicensesCPR At hireOther Minimum QualificationsSix (6) months related work experience in a health care environment required to develop proficiency in basic Medical Assistant procedures and processes encompassing all age groups, preferred.Successful completion of department orientation, skills competencies specific to departmentCompletion of 54 LMS modules within six (6) months of hire (proof of completion of college medical terminology with a C or better; may be used in lieu of modules)Completion of Personal Accountability class within first six (6) months of hireDepartments requiring basic IM injections must complete above requirements, CDC modules, injection class, and department skills competency. Along with department manager and physician approval.Required to obtain certification or registration within fifteen (15) months of hire through organizations approved by Billings Clinic. If coming from a medical assisting program; must be obtained within 6 months of program completion.Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more atwww.billingsclinic.com/aboutus (https://www.billingsclinic.com/about-us/) Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.