Client Manager - Retail Analytics

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. The NIQ Retail Analytics team is looking for a Client Manager to aid in supporting client needs and strategically managing client relationships across a portfolio of accounts. This is your opportunity to work with world-class data assets and deliver value at a massive scale!NIQ's Retail Analytics Client Engagement Team works with companies to provide insights and thought leadership. Our work helps clients set pricing strategies, introduce new products and determines what products you ultimately see on the shelf and online. Our Client Engagement team members are experts within their categories and NIQ solutions and are viewed as trusted partners by our clients.As a Client Manager, you'll contribute to the overall client satisfaction, team success, and technical platform capabilities. A strong candidate will proactively maintain and grow relationships with existing clients, train client and internal users on how to use our applications, and proactively identify ways for clients to use NIQ solutions to answer their relevant business questions. Responsibilities:Become familiar with NIQ Retail Analytics database content, processes, and frontend applications, and ensure data quality in collaboration with our backend data delivery team. Emphasis will be on price & promotion optimization solutionsUnderstand the client’s strategy & category management processes, and translate those to tactical recommendations using NIQ solutionsTrain retailers on how to use NIQ data and dashboard solutions to execute pricing, promotion and assortment decisionsUse change management skills to lead clients through understanding, integrating and executing decisions supported by NIQ's merchandising insights and analytics in their business decisionsPenetrate and establish enduring client relationships with senior decision makers at clients by demonstrating on-going value by driving client outcomesEnsure proactive insights and action oriented solutions are delivered to clientsAccountable for driving account renewals and overall portfolio value to meet revenue goalsIdentify opportunities to collaborate across NIQ teams and uncovers sales opportunities with clients About youYou constantly seek to learn new things and lean into new capabilities. Change excites you. Curiosity, communication, and critical thinking drive your work. You make data applicable and interesting for your clients, and mold it into a story that flows, drives outcomes that have actionable results. You confidently drive winning outcomes that meet strategic client objectives. You are someone who values working on a diverse, inclusive team.